1. IMPORTANT NOTICE
This is the Privacy Notice of EnergySys Limited (company number 03487903) whose registered office is at Newton House, 38 Newton Road, Liphook, Hampshire, England, GU30 7DX (“EnergySys”, “we”, “us” or “our”) and sets out how we collect, use, share, secure and
process your personal data. It also details your choices regarding our use of your personal information, and how you can access and correct any information we hold. This Privacy Notice also provides certain information that is legally required and lists your rights in relation
to your personal data. Please read this Privacy Notice to understand how we may use your personal data. This Privacy Notice is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Notice applies to www.energysys.com, a site owned and operated by EnergySys, and relates to personal information that identifies “you”, meaning customers, potential customers, suppliers and other individuals who browse our website. If you are an
employee, contractor or applicant, a separate privacy notice applies to you.
employee, contractor or applicant, a separate privacy notice applies to you.
This Privacy Notice may vary from time to time. Please check it regularly to ensure you are aware of any changes. This version was last updated in July 2023.
2. HOW TO CONTACT US
Controller
This Privacy Notice applies where we are acting as a controller of your personal data, meaning we decide how and why your personal data is processed.
If you have questions about this Privacy Notice, our data collection practices, or wish to exercise your rights, you can contact us at:
EnergySys Limited
Hudson House,
Hudson House,
8 Albany Street
Edinburgh
Edinburgh
EH1 3QB
EnergySys may send promotional emails to individuals who have provided personal information and have not opted out. You can unsubscribe using the link in each email or by contacting us at privacy@energysys.com.
3. CATEGORIES OF PERSONAL DATA WE COLLECT
We may collect, use, store, share and transfer the following categories of personal data:
- Individual Data such as name, title, date of birth, gender and contact details.
- Organisation Data such as organisation name.
- Marketing Data such as marketing preferences and communication preferences.
- Information Technology Data such as IP address, browser type, device data, usage data and cookies.
- Account and Profile Data such as usernames, passwords, preferences, feedback and survey responses.
- Economic and Financial Data such as payment and bank details for fraud prevention.
- Sales Data such as transaction, subscription and purchase details.
- Audio and Visual Data such as CCTV, video and audio recordings.
- Health Data such as accident or health and safety records.
- Market Research Data such as pricing and research information.
We may also create records relating to complaints or customer communications.
We use aggregated data for analytical purposes. Aggregated data does not identify you. If aggregated data is combined with personal data, it will be treated as personal data.
We may process special category personal data where required. We do not collect data relating to criminal convictions or offences.
4. THE SOURCES FROM WHICH WE OBTAIN YOUR PERSONAL DATA
We obtain personal data directly from you, including via our website, telephone, mobile devices or in person.
We obtain personal data via automated technologies, including cookies, server logs, CCTV and similar technologies.
We obtain personal data from third parties, including analytics providers, cloud service providers, social media platforms, advertising networks, validation services, data brokers and trade publications.
We obtain personal data from publicly available sources, including Companies House.
Please see our Cookie Policy for further details.
4A. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies such as pixels, tags and scripts to operate our website, analyse usage, improve performance and enhance the user experience.
Cookies may collect Information Technology Data including IP address, browser type, device information, operating system, referring URLs, pages visited, date and time stamps and clickstream data. Some cookies are essential for website operation, while others are used
for analytics, functionality and marketing.
We may use third-party service providers who also place cookies on your device. These third parties may collect information about your online activities over time and across different websites.
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
For more information, please see our separate Cookie Policy.
5. HOW WE USE YOUR PERSONAL DATA
We use personal data to perform contractual obligations, manage our relationship with you, administer our business, market and sell our products and services, run promotions and events, improve products and services, protect our business, comply with legal obligations, detect and prevent fraud, manage health and safety incidents, support restructuring or sale of the business, enforce legal rights and defend claims.
6. OUR LAWFUL BASIS FOR PROCESSING YOUR PERSONAL DATA
We process personal data based on consent where processing is voluntary, contractual necessity, legal obligations, legitimate interests including business operations, marketing, security and fraud prevention, and vital interests such as medical emergencies.
Where we process special category personal data, additional legal conditions apply.
You may withdraw consent at any time by contacting us.
7. WHO RECEIVES YOUR PERSONAL DATA
We may disclose personal data to group companies and service providers, PR agencies and feedback providers, regulators and authorities, professional advisers, potential buyers or merger partners, and third parties operating plugins or content you interact with.
We do not sell personal data.
8. PERSONAL DATA ABOUT OTHER PEOPLE WHICH YOU PROVIDE TO US
If you provide personal data about others, you must ensure you are entitled to do so and that they are aware of this Privacy Notice.
9. ACCURACY OF YOUR PERSONAL INFORMATION
You are responsible for ensuring your personal data is accurate and up to date. We are not responsible for losses arising from inaccurate information you provide.
10. INTERNATIONAL TRANSFERS OF PERSONAL DATA
Personal data may be transferred outside the UK or EEA, including to Australia and the United States. Appropriate safeguards will be applied in accordance with applicable law.
11. HOW LONG WE WILL STORE YOUR PERSONAL DATA FOR
We retain personal data based on the ongoing relationship with you, legal and regulatory obligations, the nature and sensitivity of the data, dispute resolution and enforcement needs, and accounting and industry standards.
12. CONTRACTUAL OR STATUTORY REQUIREMENTS TO PROVIDE PERSONAL DATA
In some cases, providing personal data is required by law or contract. Failure to do so may prevent us from providing services or fulfilling contractual obligations.
13. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
You may have rights including access, rectification, erasure, restriction, objection, portability and the right to lodge a complaint with the Information Commissioner’s Office.
Requests can be made to privacy@energysys.com. We may require identity verification.
14. TECHNICAL AND SECURITY MEASURES
We use appropriate technical and organisational measures including SSL, cybersecurity tools, access controls and physical security.
No system is completely secure. If you have concerns, contact privacy@energysys.com.
15. LINKS TO OTHER WEBSITES
We are not responsible for the privacy practices of third-party websites linked from our site.
16. BLOGS
Public blogs and forums may be visible to others. We do not control third-party blog platforms. Please review their privacy policies separately.
