We are pleased to announce that, as part of our service improvements for 2014, we are undertaking a full refresh of our service infrastructure in our data centre. This will include the full replacement of the storage, networking and server infrastructure, enhancing service reliability and bringing a further boost to performance and capacity.
The new equipment has been running in parallel and has undergone a full business testing cycle, giving the exact same results as the existing systems. There are no software changes at this time.
As with all our upgrades, there is no additional charge for these improvement. The benefits are included in your annual subscription.
There will be a brief outage, scheduled as below, to allow the infrastructure to be switched over. This will mean that both the live and test services will be unavailable as follows:
- Date: Wednesday, 16 Apr 2014
- Start Time: 17:00 BST
- End Time: 17:45 BST
- Duration: 45 minutes
As always, should you have any questions regarding this maintenance, please feel free to contact our Support Team via email to email@example.com.